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Product Team Manager - Training & Supportability

Company Name:
United Technologies Corporation
Reporting directly to the Senior Manager for Training & Supportability, this position is responsible for oversight and coordination of the team of Publications project managers that coordinate the development of maintenance information that supports the all product lines, including both DSS, CSS, and development aircraft models. The Product Team Manager is a functional manager that will be primarily responsible for managing a team of customer specific Product Line Managers (PLMs), and their associated Logistical Element Managers (LEMs). This manager would ensure appropriate staffing and support of each program, and direct the allocation of resources as needed to satisfy program demands. The Product Team Manager would also work with other functional managers from Training & Supportability to ensure that matrix resources from LSA, ISS, GSE, and Spares/Provisioning are sufficiently represented on the project teams supporting each program.The team is responsible for Maintenance Planning and Publication deliverables including customer reviews, preparation, technical and specification research, scheduling of supplier and partner materials and manuals, maintaining accurate status, validation of all procedures, and achieving program objectives in terms of cost and schedule. The Product Team Manager would work with the individual PLMs to ensure positive and frequent customer contact and work with the program in obtaining direction and goals. 1. Manage a Team of PLMs & LEMs responsible for development and sustainment of the maintenance requirements, including maintenance planning, inspection programs, and technical publications, for all Sikorsky model helicopters. 2. Monitor functional support of LSA, GSE, ISS, and Spares/Provisioning activities responsible for program execution according to the statement of work in accordance with Training & Supportability processes. 3. Act as the ultimate Customer interface and establish communication as it relates to Logistics/Publications deliverables and program execution. 4. Act as the ultimate program interface for Logistics/Publications deliverables. 5. Act as Cell Leader for Publications, responsible for quality and reporting to ACE Gold standards. 6. Manage and support each PLM in the development, definition, and management of the scope, schedule, and budget for the work required to produce Logistics/Publications deliverables. 7. Support the PLMs and LEMs in negotiating the scope of work (Budget, Schedule, and Scope) for Logistics/Publications deliverables, and provide approval of the defined plans.10. Work with Programs to ensure milestones identifying dependencies in the schedule and metrics are achieved. 11. Oversee the support of suppliers in preparing technical manuals and verify that all pertinent information, specifications, and standards are complied with.12. Approve cost estimates and proposals. 14. Coordinate all activities required to support maintenance demonstration of logistics capabilities.
Business Unit: Sikorsky

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